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Meeting write-ups turned into actions

A Muzau agent reads your notes or your raw write-up, separates what was decided from what was merely raised, assigns every action to a person with a due date, then follows up when the day comes. A meeting stops being a document nobody reopens.

Why this is a problem

The meeting write-up is a literary genre without readers. It is written conscientiously, sent to everyone, and its useful life is about twenty minutes. Three weeks later, nobody remembers whether the point raised had been settled or just mentioned.

The difficulty is not summarising. It is telling a decision from an intention, and attaching every action to someone who knows it is theirs.

How the agent goes about it

Input

Your notes, your raw meeting write-up

It does

Separates decisions from intentions, assigns every action

It delivers

Who does what, by when, and the follow-up on the day

Decision or intention

« We should review the price » and « we are raising the price to 90 euros on the first of the month » are not the same sentence. The agent tells the difference and does not turn a thought into a commitment.

Every action has a name and a date

An action with no owner is not an action. When the meeting named nobody, the agent flags it rather than assigning at random.

The follow-up arrives on the day

This is the part nobody does. The agent chases the person concerned on the due date, and tells you what has not moved.

What it does not do

• It does not assign an action to someone who was not named.
• It does not turn a hypothesis into a decision to make the write-up look tidier.
• It does not listen in on your meetings without your knowledge: it starts from the notes you give it.

Frequently asked questions

Does the write-up have to be well written?

No. Raw notes are enough, messy ones included. Tidying them up is precisely the work it comes to take on.

Does it record meetings?

No. Its input is the text you hand it.

And if an action has no owner?

It flags it as a point to settle, without choosing in your place.

How do the follow-ups work?

Through the channel you choose, on the action's due date, with the person named, and you see what is still open.